We offer not only a COTS product, but
also turn-key solutions for specific projects:
Turn-key Projects
Contracted Development
Systems Engineering, Installation and Configuration
Training
Maintenance
Turn-key projects
We have experience with
projects like complete turn-key deliveries or
subcontracted deliveries into a larger contract.
Contracted Development
In order to adapt the
COTS product to the requirements of a customer
specification, we have experience in offering
complete solutions based on the COTS product.
Additional development to enhance or adapt can be
part of our complete offering. Additional
functions are either provided as convenient
"hooks" for further development by
either the customer himself or a sub-contractor or
as full implementation of specific requirements by
us.
Systems Engineering,
Installation and Configuration
The engineering group has the
expertise required to assist in all phases of a
project implementation.
Training
Training is given as formal classroom
training, containing different elements such as
lectures, demonstrations, and hands-on exercises.
Demonstrations and exercises will be performed on
a hardware configuration as similar as practically
possible to the customer site(s) real-life
configuration. An XOmail training program can be
put together using the following course modules:
Basic Messaging
Advanced Messaging
Basic Operation
and Maintenance
Advanced Operation and Maintenance
On the Job Training
A tailored approach can be
discussed if training requirements differ from
what is covered by the standard modules.
Maintenance
Various maintenance contracts can
be established. Software maintenance
("Upgrades") E-mail and Telefax Support
Telephone Support On-Site Support
